Any Skilled Person Using The Service To Promote Their Services (Except Us) Shall Be A Trade Person/ People, Which Include But Not Limited To Electricians, Plumbers, Plasterers, Painters Etc.

Home Owner Getting Started On Work Sheriff

Fill In Your Details To Sign Up. Once Signed Up, You Can Then Fill In As Much Detail About Your Job And Post On The Site. You Will Receive An Unlimited Amount Of Quotes From Trade People, And You Will Choose One And You Will Pay The Required Money Into Work Sheriff Holding Account. Your Job Will Get Done And If It Is Completed To Your Satisfaction The Money Is Released To The Trade Person. It Is Possible To Have Multiple Properties.

Tips For New Trader People Signing Up

Put As Much Information About You And What You Do As Possible. Include Pictures On Your Profile. Always Quote For A Worse Case Scenario, And Make Sure All Cost Are Accounted For Including Labour, Parts, Tools, Fuel, Services Used.

How Will Work Sheriff Benefit Me as a Trade Person?

• Pay As You Use To Fill In The Diary, Saving Money. • Fair Comparison With Other Trades People To Win The Job. • No Monthly Or Yearly Fee. • No Fee For Being Short Listed. • Only Pay Commission On Jobs Won, And Not Just For Leads. • Cut Down On Time Taken Quoting For Work. • Guaranteed Payment Waiting After The Job Is Complete At The Required Standard. • No More Having To Do Extra Jobs On Top Of Quote To Get Paid.

What If the Customer Gives Wrong Information Which Puts Extra Cost onto the Job?

Trades People Can Claim Back Extra Costs If Required Because Of Wrong Information Given Or Previous Sub-Standard Work Which Needs Correcting For The Job To Proceed. Extra Time Can Be Calculated And Apply The Appropriate Rate, And Fair Price Should Be Charged For Parts. The Trade Persons Hourly/ Half Day/ Day Rates Can Be Found On Their Profile Page. (TPUA 7.5) (CUA 6.1)

What if a Customer only Gives a little Information for the Quote?

There Is Some Required Information, But There Are A Lot Of Questions Which Do Not Have To Be Answered If The Customer Does Not Know The Answer. Trade People Should Be Quoting For The Worst-Case Scenario, So Extra Costs Do Not Need To Be Added. (TPUA 7.3) (CUA 6.2)

As a Trade Person, Can I Rely on Customers Measurements?

Anything Which Requires Exact Measurements Must Be Done By The Trade Person Before Ordering Parts, As Measurements Are For Pricing Purposes Only. (TPUA 7.6)

Click On The Blue POST A JOB Button And You Will Go To The First Page. 1st Option, Select Property. Choose The Property You Want The Work Done On, If You Have Not Already Added A Property, Choose ADD PROPERTY In The Option. 2nd Option, Project Title. You Just Add A Descriptive Title For The Work You Want Doing. 3rd And 4th Option, SELECT YOUR TYPE OF PROJECT, And CHOOSE FROM THE LIST. Use SINGLE TRADE If You Only Need One Type Of Trade Person For Example Just An Electrician To Fix A Light, Or You Can Use MULTIPLE TRADE If You Want Different Trades People To Be Coordinated By 1 Trade Person (Who Bids On The Job). When You Choose MULTIPLE TRADE, You Will Get To Choose What Type Of Project You Want Doing, So For Example You Might Choose You Want A Bathroom Fitting, So You Can Choose TILING, PLUMBING And ELECTRICIAN Along With Other Options. 5th And 6th Option, Start And End Dates. If You Need Your Job Done Within A Certain Time Just Add The Dates Here. 7th Option, Who Will Supply Your Materials. Simply State Trade Person If You Want The Trade Person To Supply Your Materials, Or You Could List The Bits You Want To Supply. 8th Option, Attachments. You Can Attach Files And Pictures Which You Think Will Help Trades People Quote For The Job. The Blue CONTINUE TO JOB QUESTIONS Button. This Button Will Take You To The Job Questions Page. On The JOB-RELATED QUESTIONS Page, You Will See At The Top Page The Trade You Have Chosen And Then Below Are The Click Boxes. The First Click Box Is

How do I get the best price/ quote for my Job?

Give As Much Information As Possible. When The Trade Person Quotes For A Job, They Will Quote For The Worst-Case Scenario. It May Sometimes Seem Cost Effective To Get Your Own Equipment, But Remember If It Fails Then You Must Pay For The Trade Person To Refit It, Where If The Trade Person Supplies It And It Fails Within The Warranted Time The Trade Person Must Exchange For Free.

Can I Pay with a Credit Card or PayPal?

Yes, PayPal And Most Cards Are Accepted.

How Much does Work Sheriff charge Trades People?

Work Sheriff Take 8% Commission Rounded Up To The Nearest £1 Off Trades People For A Completed Job.

How Much is the Joining Fee for a Trade Person

Trade People Will Pay A One-Off Joining Fee Of £50 Unless There Is An Offer

How much are credits for Trade People

£10 For 10 Credits, £40 For 50 Credits, £65 For 100 Credits, £100 For 200 Credits.

How Does The Site Work?

The Basic Operation Of The Site. 1. Customer Fills In Database Questions. 2. Trade People Will See The Job And Give A Quote. 3. Customer Will Choose A Trade Person. And Pay For The Job Into A Holding Account. 4. The Trade Person Does The Job. 5. Everyone Is Happy In The 2 Weeks Following The Completion, And The Trade Person Is Paid.

Disputes

Q: Communicating Or Paying Outside Work Sheriff

Work Sheriff Is NOT Responsible For Any Communication Or Payments Outside The Site.

Q: Violations That Lead To Account Closure

An Account May Be Closed By Work Sheriff If A Customer Or Trade Person Has Been Found To Be Miss Using The Site As Set Out In The Terms And Conditions Which Includes But Not Restricted To Abuse Of Staff Or Other Users And Fraudulent Behaviour.

Q: What if the Customer wants a Different Standard in Parts to What The Trade Person has Supplied?

If A Higher/ Different Standard Of Goods Are Wanted To What Has Been Supplied, It Must Be Stated As Part Of The Quote Information As The Trade Person Will Be Assumed To Be Quoting For A Basic Range Of Product. Extra Can Be Charged For Any Extra Work Carried Out. (TPUA 7.16) (CUA 6.3)

Disagreements Can happen between Homeowners and Trade People when work is being Carried out.

Here is how Work Sheriff will Deal with more common Disputes

What if the Homeowner wants a Different Standard in Parts to What the Trade Person has Supplied?
What if the Homeowner Postpones the Job?
What if Parts or Equipment are Faulty or Fail?
What If the Homeowner Gives the Wrong Information Which Adds Extra Cost onto the Job?
As a Homeowner What if the Job is not Completed when Arranged, or I am not Happy with it?
As a Customer/ Homeowner What If I Decide I Do Not Want to Go Ahead with the Work?
Who is responsible for pets?
Who is responsible for Hired Equipment?
What if the Trade Person is Rude or Angry or very Untidy or has bad Hygiene?
Can a Trade Person turn power off?
What if I forget the Trade Person is coming and miss the appointment?
Who is responsible for pipes or cables hidden in the wall?
What if I am not happy with Goods/ Equipment the Trade Person has Supplied?
Violations that lead to Account Closure
Communicating or Paying Outside Work Sheriff

What if the Homeowner wants a Different Standard in Parts to What the Trade Person has Supplied?

If a higher/ Different standard of goods are wanted to what has been supplied, it must be stated as part of the quote information as the Trade Person will be assumed to be quoting for a basic range of product. Extra can be charged for any extra work carried out. (TPUA 7.16) (CUA 6.3)

What if the Homeowner Postpones the Job?

The Homeowner must inform the Trade Person of any postponement of the start date as soon as possible, but it is advised for the Trade Person to Confirm the start date beforehand. Any wasted visits will have an extra charge which will be on the extra’s list of the Trade Person. A new start date must be accepted by the Trade Person and not forced upon. (TPUA 7.8) (CUA 6.4)

What if Parts or Equipment are Faulty or Fail?

If a Customer Supplies Parts, Then Extra can be charged in the event of a failure, as Trades People are only Responsible for Parts they have Supplied for the warranted time, unless they have been Fitted Incorrectly. (TPUA 7.7) (CUA 6.5)

What If the Homeowner Gives the Wrong Information Which Adds Extra Cost onto the Job?

Trades People can claim back extra costs if required. Extra time can be calculated and apply the appropriate rate, and fair price should be charged for parts. The Trade persons Hourly/ Half Day/ Day Rates can be found on their Profile Page. (CUA 6.1)

As a Homeowner What if the Job is not Completed when Arranged, or I am not Happy with it?

A Customer can Postpone Payment if the Job is not Complete to their Satisfaction, so a new date will be made for completion of the Snag and Payment. If this is an unfair Postponement then the Trade Person can dispute, and if found correct the Trade Person will be paid on the original date or ASAP. Large Jobs have got a Time Completion Clause and Must be Complete if a Charge is to be made to the Trade Person on Date Non-Compliance. (CUA 8)

As a Customer/ Homeowner What If I Decide I Do Not Want to Go Ahead with the Work?

If You Remove your Job before Receiving Quotes you will Receive a Full Refund if a payment has been made. If you Remove your Job after Receiving Quotes You Will Not Receive a Refund as we have Provided the Service Agreed. (CUA 10)

Who is responsible for pets?

Pets are the responsibility of the Customer. If a pet could be in a position to cause an Injury or be Injured or escape the Property on the day of work, the Customer must put in place a safeguard NOT Relying on the Trade Person to prevent such event, or remove the pet from the property.

Who is responsible for Hired Equipment?

Who Ever has Hired the equipment is responsible for it, usually the Trade Person.

What if the Trade Person is Rude or Angry or very Untidy or has bad Hygiene?

First, please try and talk to your Trade Person and they will most likely sort out the issue. If the Trade Person refuses to sort out the issue Work Sheriff will step in, to sort out a fair solution to the Problem. A Bad Trade Person could ultimately be removed from site, with costs sorted out fairly.

Can a Trade Person turn power off?

Trade People must get Consent to turn power off on any circuit. Consent is Automatically given if the Customer is not present, and the Trade Person has not been told to Not turn certain circuits off.

What if I forget the Trade Person is coming and miss the appointment?

The Trade Person can charge for a waisted visit if the Customer /Homeowner has not informed the Trade Person in reasonable time.

Who is responsible for damage?

Trade People should take a picture of the work area on arrival, noting stains on a carpet, or damage to furniture or wall or doors etc. Any damage caused by the Trade Person will come from the Trade Persons Payment, if reported before the Trade Person is Paid.

Who is responsible for pipes or cables hidden in the wall?

Trades People should take every care not to hit Pipes and cables, so they are responsible for put damage right, with an exception below.

All cables should be in zones which can be horizontal or vertical from a socket or switch, or 150mm from a wall corner edge or ceiling. Any cables hit outside zones are poor previous work and the Homeowner is responsible for the cost to put right.

What if I am not happy with Goods/ Equipment the Trade Person has Supplied?

If the Trade Person has supplied goods as the Customer/ Homeowner has as requested, or the customer has not stated what they want, the customer must pay for the change of goods. If the Customer has requested something which is not supplied correct, then the Trade Person must pay the cost for replacement.

Violations that lead to Account Closure

An Account May be Closed by Work Sheriff if a Customer or Trade Person has been found to be Miss Using the Site as set out in the Terms and Conditions which Includes but not Restricted to Abuse of Staff or other Users and fraudulent Behaviour.

Communicating or Paying Outside Work Sheriff

Work Sheriff is NOT Responsible for any communication or Payments outside the site.