Any Skilled Person Using The Service To Promote Their Services (Except Us) Shall Be A Trade Person/ People, Which Include But Not Limited To Electricians, Plumbers, Plasterers, Painters Etc.

Home Owner Getting Started On Work Sheriff

Fill In Your Details To Sign Up. Once Signed Up, You Can Then Fill In As Much Detail About Your Job And Post On The Site. You Will Receive An Unlimited Amount Of Quotes From Trade People, And You Will Choose One And You Will Pay The Required Money Into Work Sheriff Holding Account. Your Job Will Get Done And If It Is Completed To Your Satisfaction The Money Is Released To The Trade Person. It Is Possible To Have Multiple Properties.

Tips For New Trader People Signing Up

Put As Much Information About You And What You Do As Possible. Include Pictures On Your Profile. Always Quote For A Worse Case Scenario, And Make Sure All Cost Are Accounted For Including Labour, Parts, Tools, Fuel, Services Used.

Communicating Or Paying Outside Work Sheriff

Work Sheriff Is NOT Responsible For Any Communication Or Payments Outside The Site.

Violations That Lead To Account Closure

An Account May Be Closed By Work Sheriff If A Customer Or Trade Person Has Been Found To Be Miss Using The Site As Set Out In The Terms And Conditions Which Includes But Not Restricted To Abuse Of Staff Or Other Users And Fraudulent Behaviour.

What If the Customer Gives Wrong Information Which Puts Extra Cost onto the Job?

Trades People Can Claim Back Extra Costs If Required Because Of Wrong Information Given Or Previous Sub-Standard Work Which Needs Correcting For The Job To Proceed. Extra Time Can Be Calculated And Apply The Appropriate Rate, And Fair Price Should Be Charged For Parts. The Trade Persons Hourly/ Half Day/ Day Rates Can Be Found On Their Profile Page. (TPUA 7.5) (CUA 6.1)

What if a Customer only Gives a little Information for the Quote?

There Is Some Required Information, But There Are A Lot Of Questions Which Do Not Have To Be Answered If The Customer Does Not Know The Answer. Trade People Should Be Quoting For The Worst-Case Scenario, So Extra Costs Do Not Need To Be Added. (TPUA 7.3) (CUA 6.2)

As a Trade Person, Can I Rely on Customers Measurements?

Anything Which Requires Exact Measurements Must Be Done By The Trade Person Before Ordering Parts, As Measurements Are For Pricing Purposes Only. (TPUA 7.6)

What if the Customer wants a Different Standard in Parts to What The Trade Person has Supplied?

If A Higher/ Different Standard Of Goods Are Wanted To What Has Been Supplied, It Must Be Stated As Part Of The Quote Information As The Trade Person Will Be Assumed To Be Quoting For A Basic Range Of Product. Extra Can Be Charged For Any Extra Work Carried Out. (TPUA 7.16) (CUA 6.3)

Click On The Blue POST A JOB Button And You Will Go To The First Page. 1st Option, Select Property. Choose The Property You Want The Work Done On, If You Have Not Already Added A Property, Choose ADD PROPERTY In The Option. 2nd Option, Project Title. You Just Add A Descriptive Title For The Work You Want Doing. 3rd And 4th Option, SELECT YOUR TYPE OF PROJECT, And CHOOSE FROM THE LIST. Use SINGLE TRADE If You Only Need One Type Of Trade Person For Example Just An Electrician To Fix A Light, Or You Can Use MULTIPLE TRADE If You Want Different Trades People To Be Coordinated By 1 Trade Person (Who Bids On The Job). When You Choose MULTIPLE TRADE, You Will Get To Choose What Type Of Project You Want Doing, So For Example You Might Choose You Want A Bathroom Fitting, So You Can Choose TILING, PLUMBING And ELECTRICIAN Along With Other Options. 5th And 6th Option, Start And End Dates. If You Need Your Job Done Within A Certain Time Just Add The Dates Here. 7th Option, Who Will Supply Your Materials. Simply State Trade Person If You Want The Trade Person To Supply Your Materials, Or You Could List The Bits You Want To Supply. 8th Option, Attachments. You Can Attach Files And Pictures Which You Think Will Help Trades People Quote For The Job. The Blue CONTINUE TO JOB QUESTIONS Button. This Button Will Take You To The Job Questions Page. On The JOB-RELATED QUESTIONS Page, You Will See At The Top Page The Trade You Have Chosen And Then Below Are The Click Boxes. The First Click Box Is

Who is responsible for damage?

Trade People Should Take A Picture Of The Work Area On Arrival, Noting Stains On A Carpet, Or Damage To Furniture Or Wall Or Doors Etc. Any Damage Caused By The Trade Person Will Come From The Trade Persons Payment, If Reported Before The Trade Person Is Paid.

How do I get the best price/ quote for my Job?

Give As Much Information As Possible. When The Trade Person Quotes For A Job, They Will Quote For The Worst-Case Scenario. It May Sometimes Seem Cost Effective To Get Your Own Equipment, But Remember If It Fails Then You Must Pay For The Trade Person To Refit It, Where If The Trade Person Supplies It And It Fails Within The Warranted Time The Trade Person Must Exchange For Free.

Can I Pay with a Credit Card or PayPal?

Yes, PayPal And Most Cards Are Accepted.

How Much does Work Sheriff charge Trades People?

Work Sheriff Take 8% Commission Rounded Up To The Nearest £1 Off Trades People For A Completed Job.

How Much is the Joining Fee for a Trade Person

Trade People Will Pay A One-Off Joining Fee Of £50 Unless There Is An Offer

How much are credits for Trade People

£10 For 10 Credits, £40 For 50 Credits, £65 For 100 Credits, £100 For 200 Credits.

How Does The Site Work?

The Basic Operation Of The Site. 1. Customer Fills In Database Questions. 2. Trade People Will See The Job And Give A Quote. 3. Customer Will Choose A Trade Person. And Pay For The Job Into A Holding Account. 4. The Trade Person Does The Job. 5. Everyone Is Happy In The 2 Weeks Following The Completion, And The Trade Person Is Paid.

Trade People Using Work Sheriff

Q: How Will Work Sheriff Benefit Me as a Trade Person?

• Pay As You Use To Fill In The Diary, Saving Money. • Fair Comparison With Other Trades People To Win The Job. • No Monthly Or Yearly Fee. • No Fee For Being Short Listed. • Only Pay Commission On Jobs Won, And Not Just For Leads. • Cut Down On Time Taken Quoting For Work. • Guaranteed Payment Waiting After The Job Is Complete At The Required Standard. • No More Having To Do Extra Jobs On Top Of Quote To Get Paid.

How Will Work Sheriff Work for Me as a Trade Person

Sign Up. You Will Need All Your Company Information, up to Date Public Liability Insurance, and details of anybody you are Part of i.e. NICEIC if you are an Electrician, Bank Details for us to Pay You. When you Sign up You will Fill in Your Charges for Call Out and Labour Rates and Wasted Visit Charge (TPSU 1). Trade People will Pay a one-Off Joining Fee of £50 Unless there is an offer on.
Buy Credits £10 for 10 Credits, £40 for 50 Credits, £65 for 100 Credits, £100 for 200 Credits.
Use Credits to Bid on Jobs. You will get all the leads in the area you are interested in, and you can bid on as many as you want, you will use a credit to bid on the Lead. There are no extra fees to receive the leads. Your bid must be for the worst-case scenario to complete the job. You must be able to do the Job you bid on or your account could be cancelled.
Win Job and get Customer information, arrange start and finish date.
Do the Job to the Customers required standard.
Request a Milestone to show that the Job has been completed.
If the customer is happy they will release the milestone and the Trade person is paid into their Work Sheriff account.
If after 14 Days the customer hasn't released the payment you can Request 14 day payment, and you get paid ASAP.
If the Customer has a problem with the job, Work Sheriff can help to resolve the issue.
You can request payment to transfer money from your Work Sheriff account to your bank account any time you have money in your account.

How will Work Sheriff Benefit me as a Trade Person

• Pay as You Use to fill in the diary, saving money.

• Fair comparison with other Trades People to win the job.

• No Monthly or Yearly fee.

• No fee for Being Short listed.

• Only pay commission on jobs completed, and not just for leads.

• Cut down on time taken quoting for work.

• Guaranteed payment waiting after the job is complete at the required standard.

• No more having to do extra jobs on top of quote to get paid.

This Video Goes Over How The Site Works And The Benefits.

What if the Customer Postpones Payment?

A Customer can Postpone Payment if the Job is not Complete to their Satisfaction, so a new date will be made for completion of the snag and Payment. If this is an unfair Postponement then the Trade Person can dispute, and if found correct (Looked at by experienced Tradespeople) will be paid on the original date or ASAP (TPUA 10)

As a Trade Person Can I Sign Up People to Work for Me?

Yes, You Can Be Responsible for multiple Trades People, and you can Sign Up to Use Trades People Such as Gas Plumbers and Electricians to Provide a Complete Service for large Jobs. Only the Main Contractor and Customer Will Know the Costing of a Job, We Will However Contact the Gas Plumber or Electrician to Confirm their Sign Up and Confirm Their Participation on each Job. (TPSU2)

What Work Sheriff Expects from Trade People

The Work Sheriff Mission is to Connect Customers with Trade People with an Unbiased Fair Environment for Both Parties to Enjoy. To Create this Environment and Ensure a Good Trade Person Rating, we Require our Members to Consider the Following.

Presentation

Trade People Must Be Polite and Courteous to Customers.
Trade People should be able to communicate with Customers, so Customers understand what you are trying to achieve and where necessary, problems and delays.
Trade People should look Clean and Fresh to the start of a Job. Bad Hygiene is not Acceptable.
Trade People Should Not Use Bad Language. Some Customers Use Bad Language, this must be approached using common sense. In a relaxed environment you can Choose how you respond, BUT in a Dispute Bad Language can be used as a Weapon for or against you.
Trade People should never Lose Their Temper in front of a Customer. Please go and sit in your Van if your feel a Temper Tantrum Coming On.
The Trade Person will make sure work and access area’s will be fully cleaned and tidy as to the same standard as the start of the job unless stated in job description. The Trade Person must take a picture if the work area is already untidy or unclean or if there are marks on a carpet or furniture etc.

Professional Approach

Assess the Job Upon Arrival to Make Sure the Price Given Is Correct.
Trade People Should Work to British Standards and everything will be in working order and tested on completion of the work. Certificates should be given where Necessary
Trade People are expected to comply with all Health and Safety Laws and are responsible for their own Health and Safety and are required to Comply with Health and Safety Act 1974
The Trade Person will make sure work and access area’s will be fully cleaned and tidy as to the same standard as the start of the job unless stated in job description. The Trade Person must take a picture if the work area is already untidy or unclean or if there are marks on a carpet or furniture etc.
Make sure the Customer knows you need to give them consent to use new fitted equipment, ensuring no Harm and/ or Damage is caused by incomplete work.
Trade People must get Consent to turn power off on any circuit. Consent is Automatically given if the Customer is not present and the Trade Person has not been told to Not turn certain circuits off.
All Measurements are for pricing purposes only, the Trade Person must visit the house for the final measurements (if measurements are essential to the fitting of goods) before any goods are ordered. It should be taken that all measurements on this site are estimates.

Fair View to all Situations

When the Trade Person quotes for a job he/she will quote for the worst-case scenario and will not charge extra, unless work has been added onto what has been quoted for, or incorrect information has been supplied.
The Trade Person can only charge extra If a job posted is incorrect (not slightly out with a measurement) and the Trade Person has had extra costs or time added he/she can negotiate with the customer using the trade person’s extra’s list..
The Trade Person should contact the customer prior to the start date to make sure there is no change. Wasted journey will only be compensated if the customer does not respond to a call from the Trade Person (this must be proved) a wasted journey will be on the extra’s list.
If the Trade Person damages the Customers or another Trade Person’s property, the cost will be taken off the final payment if not sorted between the two parties involved.
If a Trade Person has caused more work to be done (such as a plumber drilling though electric cables) this will be deducted from job payment if it cannot be sorted out on site.
If a Trade Person is causing a delay to another Trade Person and that Trade can’t start their job as a result, the Trade Person causing the delay must contact the other Trade Person/s to let them know of the problem at the earliest time possible, or can face a penalty.
All cost involved with running over the scheduled finish date will be covered by the Trade Person (extra days on a hired piece of equipment i.e. toilet hire drill hire etc.) Unless agreed with the customer first (and have proof of the agreement).
The Trade Person Must put Right any Reasonable Problem at the Request of the Customer before the Final Payment. This will be in Accordance with the Job Post and User Agreement.

What Work Sheriff Does Not Expect from Trade People

Bad Customers

Do Not Suffer an Abusive Customer. If A Customer is Abusive and/ or you feel threatened in any way, Please Gather Evidence and Make Safe the Work Area and Inform the Customer of the Problem. If you Leave the Job, we will work With You to Come to fair Solution to the Situation.
If a Customer is not at the Agreed location at the Time Agreed, please try to Contact the Customer and Give Time for any delay. If you wait for 1 hour you may be Compensated for a waisted Journey. Your Trade Person Price List will state how much should be charged.

Bad Information Given.

Trade people Are Not Responsible for Completion of any job priced for when the Job Post has incorrect information causing a significant price difference. This Must Be Assessed immediately at the start of the Job to Try and Sort ASAP.
The Trade Person is Not Responsible for supplying a Higher Standard of Goods if it has not been stated. I.e. the Customer wants Chrome Fittings not Basic.
Moving equipment/ materials which has been fitted if the customer changes their mind or has not stated the position before the work has started.

Inheriting Customers Problems/ Previous Sub-Standard Work

Trade People Are Not Responsible for damage caused by previous substandard work done.
Trade People Are Not Responsible for damaged caused by gaining entry to an access point sealed/ glued back.
Trade People Are Not Responsible for damage to cables or pipe work hidden in a wall or other space not in line (horizontal or vertical) with a visible entry into the wall or space.
Trade People Are Not Responsible for moving cables or pipe work in the way of completing the job unless stated in the job description
Trade People Are Not Responsible for any equipment supplied by the customer. If faulty or wrong equipment is supplied by the customer and extra time is taken by the Trade Person, this can be charged for as an extra.
Electronic equipment not turning on after the power has been turned off to work on. This can happen when electrical equipment only ever goes to standby and never turn off completely.

What Happens if a Customer is not Satisfied with the Job?

We have Experienced Ex Self Employed Tradesmen Overseeing Disputes, So even if a Customer says they are not satisfied with the job, Work Sheriff will back and pay Trades People who have fully completed a job done at British Standards and at the customers listed requirements and required standards, however, if the job Is not complete and/ or not to the Customers listed requirements/ standards and/ or British Standards you will not be paid until the snag has been put right.