Payment Terms
Payment Terms
Thank you for accessing our Service at www.worksheriff.com.
Please read this which is designed to run alongside the Customer and Trade
Person Agreements. Do not use the Service unless you wish to be bound by this
Agreement because, by clicking to post a job or bidding on Jobs you confirm
your acceptance of this Agreement (which also includes the Privacy Policy and
Code of Conduct).
The Service is for use in the United Kingdom only. You must
not access the Service from any other authority. You are responsible for all
compliance with laws and regulations which apply to you.
Payment Terms was last modified on 09/05/2025.
1 Definitions
Credits
Credits are purchased by Trade People and Used when Biding
on Jobs and other Functions on Work Sheriff
Customer
Where we refer to the Customer in this Agreement, this also
includes any person that accesses or uses our Service on your behalf.
Customer Satisfied Job
Where a customer is Satisfied with the Job Fully Completed
to the Required Specification and British Standards
Database
The Database is a List of Questions to Help Customers Give
as Much information as Possible, so Trade People can Give the Best Price.
ESCROW Account
ESCROW is a contractual agreement where Work Sheriff LTD
receive money for a job on behalf of Tradespeople which will be disbursed to
the tradespeople on completion of the job.
Membership
Membership is for Trade People to See Jobs Available to Bid
On.
Milestone
A Trade Person request a milestone to state that the job is
complete, and the Trade Person should be paid.
Refund/ed
Refund is a Payment from Work Sheriff
Remittance Payments
The Payment Made to the Trade Person on Completion of a
Customer Satisfied Job.
Service
The Service Consists of the Website and Apps, and the
Content and Services We Make Available Through the Internet, Mobile Devices
Including Smart Phones and Tablets, and/or Interactive Television Devices and
Services.
Trade Person
Any Person using the Service to Promote their Services
(except us) shall be a Trade Person/ People. As Part of Receiving the Service,
you May from Time-to-Time Upload Information to the Service or Otherwise
Provide Us or Other Users of the Service with Information Relating to You or
Your Subcontractors.
Trade Person Completed Job Fee
When A Trade Person Completes a Customer Satisfied Job, They
Will Receive Payment Minus the Completed Job Fee.
Work Sheriff
We are Workmansupermarket Limited Trading as Work Sheriff.
Our Registered Company Number is 8409652 and our Registered Office is at 83 -
89 Phoenix Street, Sutton in Ashfield, Nottinghamshire NG17 4HL.
2 Work Sheriff Fees
Customer/ Homeowner Fees
Work Sheriff is free for Customer/ Homeowners to use.
Trade Person Joining Fee
Trade People will Pay a one-Off Joining Fee of £50, Which
Can Have a Special Discount Offer Used in Conjunction with the Fee.
Trade Person Credits
Trade People Will Buy Credits to Bid on Jobs,
- £10
for 10 Credits.
- £40
for 50 Credits.
- £65
for 100 Credits.
- £100
for 200 Credits.
The Jobs Bid on Will Cost 1 Credit for Each Post in the
Single Trade Section, and Large Projects Which Needs Multiple Trades Will
Require 3 Credits. The Job Posted will be from Customers Who filled Out as Much
Detail as they are capable of. The Details within the Job Post should give
Trade People Enough Information to give a Competitive Quote. Customers are Free
to Choose any Trade Person They Feel Suits Their Needs, therefor a Trade Person
Which Chose to Bid on a Job Post May Not Win the Job and are not Guaranteed to
win any Job. All Information Given Is Subject to the Privacy Policy.
Credits are Non-refundable.
Credits May Be Used from Time to Time for Promotional
Purposes.
Trade Person Completed Job Fee
When A Trade Person Completes a Customer Satisfied Job, They
Will Receive Payment Minus the 8% Completed Job Fee. All fees are rounded up to
the nearest £1.
3 Bills and Payments
We accept payments by credit or debit card only. We reserve
the right to obtain validation of your credit or debit card details before we
allow you to use the Service. For your convenience we hold your payment details
on a secure server. Receipts are sent to you on Purchase of a Work Sheriff
Product or Service, or a Remittance Payment on Completion a Job. Receipts and
Remittances are sent to you by email and may be accessed at any time via your
account.
All Trade Person Memberships will be On Going unless The
Account Is Not Used for a Period of 3 Years. If a Trade Person Does Not Use
Their Membership Inside The 3 Years, the membership will be Removed, and They
Must pay the Joining Fee to Use the Work Sheriff Services Again.
We take your personal privacy and financial security
extremely seriously – see our Privacy Policy for more information.
4 Payment Terms
When Paying Bills, it is Important that your Card Details
are valid and that you have Sufficient Funds Available. You can Update your
Payment Details when Making any Purchase Via our Secure Website. All Payments
will be Taken at the Time of Purchase.
5 ESCROW Payment
When the homeowner chooses the tradesperson they want to use
they will pay the cost of a job or an agreed stage payment into the Work
Sheriff ESCROW account, which will be paid to the trade person on all work
being completed to the agreed standards and requests. Work Sheriff receive ESCROW
payments on behalf of the Tradesperson as stated by the FCA CAE Rule.
6 Remittance Payments
The Remittance Payment is made to the Trade Person Work
Sheriff account on Completion of a Customer Satisfied Job. The Trade Person
must request a Milestone, so the Customer and Work Sheriff know that the job is
complete. Payment is made when a customer releases a milestone. If a customer
is not Satisfied with the job, they must dispute the milestone. A Trade Person
can argue against the dispute at any time, and if found that an unjust dispute
has been raised, or a customer has not responded within the 14 days, a payment
may be made immediately The Payment Made to the Trade Persons Work Sheriff
account is for the Agreed Amount with 8% Commission (rounded up to the nearest
£1) deducted. Trade People can request Payment from their Work Sheriff account
to their bank account at any time where payments will be made ASAP.
7 Refund and Cancellations
Please get straight in touch with us if you are in any way
unsure about an amount that has been charged to your card. In the event we find
a payment has been taken in error we will refund the amount promptly to your
credit or debit card.
We reserve the right to review our fees from time to time.
Any changes to these Payment Terms will be posted on this Website. If we
increase our Fees, we will give you 14 days’ notice before the increased Fee
takes effect.
Please see the ‘Our Rights’ section of the Customer and
Trades Person User Agreements for details of our rights to terminate your
access to the Services.